Capscanada Frequently Asked Questions

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Have Questions About Empty Capsules? We’ve Got Answers! Whether you’re a professional or just starting, this comprehensive resource is designed to answer all your questions. Explore various topics, from capsule types and certifications to storage recommendations and technical services.  Need personalized advice? Our friendly customer service team is just a click away.

General Questions

CapsCanada offers a variety of empty capsules in gelatin, vegetarian (HPMC), Tio2 Free capsules. We carry a wide range of sizes 000 to 4, and colors to accommodate your specific needs.

Our empty capsules are commonly used for pharmaceutical and nutraceutical product applications.

Yes, our capsules are safe for human and animal consumption. Both gelatin and vegetarian capsules meet strict quality and safety standards.

We offer capsules with various certifications, including Kosher, Halal, and Non-GMO. Our Vegetarian Capsules K-CAPS, are registered by the Vegan Society. Please refer to the specific product information or contact us for details on available certifications for each capsule type.

To order capsule samples please fill our contact form or email us at contact@capscanada.com

Products and Ordering

Choosing the right size depends on the volume and type of material you want to fill. We recommend checking our size chart or contacting our customer service team for personalized assistance.

Yes, we offer worldwide distribution. CapsCanada also counts on warehouses throughout the United States and Canada for faster shipment and reliable distribution.

Our minimum order quantities (MOQs) vary depending on the capsule type and size. Please contact our customer service team for personalized assistance.

Turnaround times depend on your location and the type of product ordered. We keep a well-stocked inventory of the most popular capsule sizes and colors across all our warehouses. This means you can enjoy fast turnaround times for these readily available options.

Personalized Orders: Looking for something unique? We can accommodate customized orders. However, turnaround times for these may vary.

Contact our helpful customer service team to discuss your specific needs and get an estimated delivery timeframe.

Yes, we offer custom printing on most capsules. Please contact our customer service team to place your order.

We offer a wide variety of vibrant colors to match your brand identity. We can create custom colors using the Pantone Matching System (PMS). We use both natural colorants and traditional synthetic colors to suit your preferences. Explore the full range of colors options in our downloadable color guide.

Use and Storage

K-CAPS Storage Guidelines:
Recommended Temperature: 15°C – 30 °C (59°F – 86°F)
Recommended Relative Humidity: 35% – 70%

G-CAPS Gelatin Capsule Storage Guidelines:
Recommended Temperature: 15°C – 25 °C (59°F – 77°F)
Recommended Relative Humidity: 35% – 65%

General Storage Recommendations:
Avoid direct exposure to sunlight, water, or high-humidity environments.

CapsCanada empty capsules have a shelf life of 5 years when handled and stored under the recommended conditions. Please refer to our technical datasheet for detailed information.

Yes, we offer technical services to all CapsCanada customers. To learn more about our services, click here.

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Get in touch

contact@capscanada.com

3236 SW 30th Ave

Dania Beach, FL 33312

+1 866 788 2888

Sales / New orders:

+1 800 440 6470

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